warrenty issue and bluetooth issue

[surya_gk]

bluetooth is not connecting and also  i have been extended the warrenty but it was not showing

[Garp_senchau]

@surya_gk, Welcome to HP Support Community,

Thank you for posting your query.

I’m sorry to hear you're having trouble with your HP Victus. To better assist you, could you please let me know what device or peripheral you're trying to connect via Bluetooth? Are you having trouble connecting a specific device or is Bluetooth not working at all?

Also, regarding your warranty extension, could you please send the serial number and the proof of your warranty extension via private message, that would be really helpful for us to look into the details and make sure everything is in order.

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

[surya_gk]

see i am sharing the **bleep** i got

[edited]

and about bluetooth when i trying to connect my phone it was saving not connecting

[surya_gk]

(edited)
of my laptop 
actually the thing is 
i bought in amazon and got the extension upto 2 years extra beyond laptop warrenty
and i have the mail 
but in warrenty status it dont not showing like that why

[Garp_senchau]

Hey @surya_gk,

Thank you for providing the details

Regarding the Bluetooth issue, please follow the troubleshooting steps in the HP guide below to help resolve the problem:

HP PCs - Troubleshooting a Bluetooth connection in Windows 10 | HP® Support

Also, could you please send me these details via private message? I'd be happy to assist you in getting the warranty fixed.

First Name: 

Last Name: 

Serial Number: 

Product ID: 

Contact number: 

Full Address: 

Country: 

Pincode: 

Email: 

Complete invoice, which contains the serial number of the unit with date of purchase

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,