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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
snowhite_7
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5 months free trial not showing

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ENVY 6032 All-in-one wireless inkjet printer

Hi, I recently purchased an HP Envy 6032 printer, which has been advertised to have 5 months free trial of instant ink included. I set up the printer on 23/10 and attempted to sign up for instant ink on 27/10.

 

However, it seems like I have only been given 2 months of free trial as I saw a note on the top of the webpage, saying 'Congratulations! You have 2 free months of HP Instant Ink - Enrol to start your free trial'. Could you please check if I have got the 5 months of free trial? If not, please advice on how I can get it. Thanks!

 

 

 

 

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Jay_G24
HP Support Agent
HP Support Agent
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Hi @snowhite_7,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
15,091 15,052 1,218 1,377
Message 2 of 2
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HP Recommended

Hi @snowhite_7,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

Was this reply helpful? Yes No
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