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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

I was given a 63/302 instant ink cartridge for a printer that is not currently signed up for instant ink.  My real issue to begin with is that the cartridge does not fit, it is too long.  Will this cartridge work (size)/is there anything I can do to make it fit?  Will it work if my printer is not not instant ink subscription?  This is for a personal/work printer not my home.

1 REPLY 1
HP Recommended

Whoever gave you the ink made a mistake.  When you sign up for the Instant Ink program you are NOT purchasing ink, you are purchasing a subscription to a set number of pages per month.  The ink is supplied, but remains the property of HP and must be returned if the program is canceled in accordance with the terms of service.  See sections 5.d and 9.c of the terms of service here.

 

This cartridge will not work in your printer.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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