• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP OfficeJet 4650 All-in-One Printer

I'd just like to cancel my HP Instant Ink subscription.  How do I do that online?  

2 REPLIES 2
HP Recommended

Hi @April132022,

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you would like to cancel your instant ink service.

 

Follow the instructions to cancel the service.

Use your HP Instant Ink account to cancel your HP Instant Ink service.

Sign in to hpinstantink.com/signin.

Your HP Instant Ink account page opens.

In the Status area of your HP Instant Ink account page, a printer drop-down menu is available when there are multiple printers enrolled. Click the drop-down menu, and then select the printer you want to cancel.

Clicking printer drop-down list

Check the Print History or the HP ePrint address of the printer to confirm you have selected the correct printer.

Click My Account, and then click Account Settings.

Click Cancel my HP Instant Ink Subscription.

You receive an email confirmation of the cancellation. The cancellation finalizes at the end of the current billing cycle when the final charge processes successfully.

 

Also, keep in mind -

 

  • HP Instant Ink cartridges do not work after the end of your current billing period, and you are required to return them to HP. To continue printing after your billing cycle ends, make sure you have standard replacement ink cartridges ready to use in your printer.
  • If you do not have the postage-paid envelope provided by HP, go to Recycle HP Instant Ink Cartridges to order an envelope.*
  • There is no pro-rated reimbursement for the remainder of your billing period.
  • Your service continues until the end of your current billing period.
  • If there are any charges for additional printing, your credit card will be charged. Depending on when you cancel, the charge might appear the following month.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

HP Recommended

The solution given here does not work.   There is no account setting in the menu on the left side.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.