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07-15-2022 04:56 AM - last edited on 07-15-2022 10:38 AM by Ric_ob
I am unable to register my new printer.
I am using my Oppo mobile phone which is Android Version 12
I can print wirelessly from phone to the printer but I cannot complete the registration process for instant ink.
See attached error message
i follow get support and it doesn't help
Any advise would be great
Have been stuck on HP helpline for 25 mins with no agent responding
07-18-2022 12:09 PM
Welcome to the HP Support Community.
I'd be happy to assist you with the web services issue.
Let's remove and add web services: 1. Open the embedded web server (EWS). 2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section. 3. Click Remove Web Services. 4. Click Yes to remove Web Services from your printer.
NOTE: If prompted for a password, enter the PIN from the label on your printer. It might be near the cartridge access area inside the printer or on the back, side, or bottom of the printer. NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions to set up a proxy server. If you do not have the details, contact your network administrator or the person who set up the network.
NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts. Repeat the instructions above to set up Web Services. 5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.
To open the embedded web server through a network 1. Find out the IP address or hostname of the printer by pressing the Information button ( ) to print an Information page.
NOTE: The printer must be on a network and must have an IP address. 2. In a supported web browser on your computer, type the IP address or hostname assigned to the printer. For example, if the IP address is 126.96.36.199, type the following address into the web browser: http://188.8.131.52.
Let me know if this helps.
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