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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎10-19-2019 04:54 AM

HP Recommended
Product: HP ENVY Photo 6234
Operating System: Microsoft Windows 10 (64-bit)

After a few weeks of use, my black instant cartridge has stopped working. 

I get an error message, remove and replace. Clean contacts if required.

Having removed it, the cartridge, not the printer smells like electrical burning. The ribbon looks charred.

How do I get a new one sent out

I now have a printer i cant use.

Many thanks

 

1 person had the same question
3 REPLIES 3

‎10-19-2019 06:00 AM - edited ‎10-22-2019 01:28 AM

HP Recommended

@diverman 

Hello,

I understand that you are inscribed in HP services Instant Ink and, that you meet a problem with one of her.


In that case, I recommend that you Contact HP HP Support in your country/region.


Don't hesitate to ask us if you need us.

Regards,😏

 


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‎10-19-2019 06:06 AM

HP Recommended

Hello

im in the U.K.  is there an equivalent number?

thanks

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‎10-19-2019 06:46 AM

HP Recommended

@diverman 
Thank you for your return,

In this case, please contact technical support HP United Kingdom at: 0207 660 0596.

Do not hesitate to solicit us if necessary.

Regards,😏



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