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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎02-06-2022 02:06 PM - last edited on ‎02-06-2022 04:36 PM by Retired

HP Recommended

I registed for Instant Ink.  Becuase of the delay in shipment I cancelled my account.  The cartridges have not been used and I have not be able to get any instructions for returning UNUSED cartrdiges i.e.  Extended wait time by telephone, the person that cancelled my account gave no information about return even though requested.  Virtual agent was no help.

Please let me know how to return INSTANT INK UNUSED CARTRIDGES.   [Personal Information Removed]

 

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1 REPLY 1

‎02-06-2022 03:36 PM

HP Recommended

@jbutz12 

 

Welcome to the HP User Community.

 

I've asked that the moderators remove your email address from your message.

Posting private information in our public website can cause you problems from the wrong kind of people.

 

Try here:

Sustainability – Business Systems / Devices - Recycle

HP collects used products for resale and recycling in 73 countries and territories worldwide

 

Scroll down and click to "Mail it back"

Select "HP Ink cartridges and print heads"

Select the number of cartridges you want to return

Click Next Step and continue...

 

Reference

 Instant Ink - Terms of Service - USA

 

 

 

 

Dragon-Fur

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