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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
09-29-2020 12:34 PM
Product: HP Envy Photo 7855
Operating System: macOS 10.15 Catalina
My black ink cartridge is giving me the error that it needs to be reinstalled. I tried cleaning the cartridge contacts per the help center instructions, unplugging the printer, and still I get this error. I find it RIDICULOUS that there is no way to order a new cartridge anywhere in the HP Instant Ink website or through the virtual agent. This should be a simple process and has me considering getting rid of this printer. How do I get a new bloody cartridge???
1 REPLY 1
09-29-2020 07:47 PM
@sschluet, Welcome to HP Support Community!
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