I stopped using my printer a few weeks ago as I was not printing due to Covid 19 and not working. I withdrew from Instant Ink.
Now I have started working again I need to use my printer and therefore i enrolled into Instant Ink yesterday. I had a normal black cartridge but no colour So I put the black one in the printer yesterday. I noticed i was ONLINE in Instant Ink.
I got a colour cartridge today and put in in the printer. When I went into instant ink i saw it was OFFLINE. I can print ok.
I have tried everything I can find online plus the usual switch on of printer/laptop but to no avail.
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