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03-19-2024
09:42 AM
- last edited on
03-19-2024
12:28 PM
by
RodrigoB
I'm trying to enroll on Instant Ink but I receive error Always.
When I try to add a billing address this error shows: `Ocorreu um erro. Tente novamente.`
I'm trying to enroll on Portugal on this site: https://instantink.hpconnected.com/pt/pt/n/v3/web_enroll/enroll
Solved! Go to Solution.
Accepted Solutions
03-20-2024 03:14 PM
Support cant help me on channel, I need to talk with customer support, but this looks like a problem on website since the request is return bad request because the country code, I believe the devs need to look the logs to resolve.
03-19-2024 01:19 PM
Hi @AFernandesBR,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It seems like your HP printer is configured to work with HP Instant Ink. I will need a few additional details to help you with this.
I request you to share all the details in a private message.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
To understand the issue and help you, please share the details listed below:
• Registered email address and the serial number of the printer.
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a great day ahead!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Rachel571
HP Support
Sneha_01- HP support
03-20-2024 03:14 PM
Support cant help me on channel, I need to talk with customer support, but this looks like a problem on website since the request is return bad request because the country code, I believe the devs need to look the logs to resolve.