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ChrisCoomber
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Message 1 of 2
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Instant ink cartidges needed

HP ENVY Photo 6230 All-in-One Printer

My All in one printer suddenly decided that the cartridge entered was faulty even though I hadn't touched it. Now, having done firmware updates, cleaning the cartridges 3 times and online support, it just keeps asking for a replacement cartridge. Been paying instant ink for over a year and never had a replacement from the first cartridge received.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Flag Post
HP Recommended

Instant ink cartidges needed

Hi @ChrisCoomber

 

Welcome to the HP Support Community. I'd be happy to assist you with the Instant Ink cartridge. 

 

Did you try these steps - HP ENVY 6200, 7100, 7800 Printers - Ink Cartridge Errors

 

If you have, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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