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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Anna1977b
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Instant ink is not sending new cartridge

HP Recommended
Microsoft Windows 10 (64-bit)

Hello to everybody, is there some Cartridge delivery issue in these days? Instant ink informs that i have to change the cartridge, but I have not neu cartridge and nothing is in delivery ( according to the delivery tracking tool. Please let me know The black ink is just run out ! And i cannot print!!!!thank you.

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Kumar0307
HP Support Agent
HP Support Agent
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Hi @Anna1977b

Welcome to the HP Support Community. Apologies for the inconvenience. I'd be happy to assist you.

 

Make sure the printer is connected to the internet. HP ink servers will automatically dispatch ink cartridges only if the ink levels are low.

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

I hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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