Instant ink

[Vivien11]

Hi a little confused I have signed up for the instant  ink that’s ok but did I read somewhere that for this to work getting ink when running out the wi fi always needs to be connected ok Q does that mean my printer Always needs to be switched ON. To have the wi fi on also ?? Or is it still connected when switched of ?? Thankyou  

[Dragon-Fur]

@Vivien11 

The printer must be connected to the Internet in order to communicate with the Instant Ink service.

The connection depends on Web Services.

Instant Ink service monitors your printer - the printer reports to the service to provide information on pages printed, printer condition, and whether it is time for the service to send additional ink cartridge(s).

You can switch off your printer for reasonable periods of time, of course.

Switching off the printer does not switch off the subscription.

When the printer is again switched on and connected to Web Services, the service and the printer will communicate the latest information for each.

In general, unless you have a very good reason for switching off the printer, it is easier on the printer to leave it "on" and let it sleep.  "Sleeping" printer will awake occasionally to perform self-maintenance and to connect (through Web Services) with the Instant Ink subscription.

Reference / Lots of Information

Things that are Instant Ink

Note: 

If you have not opened the site for a while, know that the website has been updated..

Clear your browser cache for both hpconnected and instantink

Instant Ink Support Website

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

Click on FAQ

For example,

• Read Check to see if your HP printer works with Instant Ink
• Change or cancel anytime link is located in the “tiny print” area at the bottom of the website (USA)

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Need Help?  Contact Support - Options

1. Enrolled in Instant Ink?  >> Check for Support contact options in your Instant Ink Account.
2. Contact >>   HP Instant Ink Support   NOTES:  Select Your Region // Hours are as listed at the site.
3. The Terms of Service contract provides contact information, usually in the very first section.

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READ the all-important Terms of Service Contract > Scroll to the bottom of the Instant Ink website  – in the “tiny print” area (bottom of the main web page), look for and click on the link for instantink.hpconnected.com/terms

Examples of the Terms of Service Contract for various regions

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

Website Support Troubleshooting, How-to, Video Tutorials

HP Smart - HP Connected

 HP Instant Ink

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