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‎01-29-2022 01:58 AM - edited ‎01-29-2022 01:59 AM

HP Recommended

Yes, they have responded. If you click on the link at the top of the page it would take you the main article.
Here's a direct link - you may need to scroll down to see the update!

https://www.theregister.com/2022/01/27/instant_ump_hps_subscription_ink/

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‎01-29-2022 04:27 AM

HP Recommended

I've not seen any response from HP at all. I live in hope that this has got through to the CEO, I await his feedback. 

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‎01-29-2022 04:54 AM

HP Recommended

Hello,

 

I posted to this forum thread a few days ago. I can still see it in my post history, but the message seems to have disappeared from the actual main forum thread. My original post is here:

https://h30434.www3.hp.com/t5/HP-Instant-Ink/Re-Price-increase-of-HP-Instant-Ink/m-p/8286892 


Can anyone tell me why my post does not appear in the forum thread ?

thanks

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‎01-29-2022 06:46 AM

HP Recommended

I have now sent emails to the CEO of HP and the MD in the UK and not had any response from them but I do live in hope. 

 

I have also sent a message to Martin Lewis news Team, if someone can help I really hope its them.

 

 

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‎01-29-2022 06:53 AM

HP Recommended

I had already sent a message to Martin Lewis news team. If they see more people writing, it may gain more attention 🙂
As it's already hit The Register, it's more likely that another media outlet will pick up on the story.

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‎01-29-2022 07:08 AM

HP Recommended

Excellent.  Thanks for your support. If anyone can sort something out Martin can. 

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‎01-29-2022 11:34 AM

HP Recommended

I have just had a call with HP, they have confirmed that you can use compatible inks with your printer, when your contract ends using instant ink. 

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‎01-29-2022 11:39 AM

HP Recommended

That is good news, but I think that printer repairs under warranty would be charged as their advise is only use HP ink.🤔🙄

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‎01-29-2022 11:53 AM

HP Recommended

I used clone cartridges on my Canon, the results were pretty average, I'm sticking to the real ones - I mean compatible cartridges would have been significantly cheaper than Instant at the old price unless you were doing 50 A4 photos a month.

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‎01-29-2022 12:08 PM

HP Recommended

Hmm. I thought that when you signed up you had to use HP original  ink, even if you cancelled the instant ink subscription.
Not disputing that's what you were told. But it's not unknown to get different advice.Wonder if it depends on when you signed up?

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