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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP ENVY 4516 All-in-One Printer
Microsoft Windows 11

I have replaced ink cartridges twice I need documents in the morning and will have to go have them printed.  I will one purchasing a new printer but would like replacements for cartridges I have paid for through instant ink.  This has been a costly error on the printer part

1 REPLY 1
HP Recommended

@KIKI58 

 

Welcome to the HP User Community.

 

Instant Ink cartridges are included as part of the Instant Ink subscription service.

There is no refund because the Instant Ink print-by-page subscription does not charge for the ink.

Ink cartridges provided by the service remain the property of HP.

 

If this is not the issue or if you believe you are due recompense for a different reason,

Contact Instant Ink Support directly and ask for help

OR

Wait for an Instant Ink agent to find your question here in the Community (slower but generally works)

Moderator group has been notified of your concern.

 

 

References / Resources

 

Things that are Instant Ink

 

Start here:

HP Instant Ink - Manage your account

Including information for

 

Change your payment information

Change to PayPal

Apply a prepaid card

Sign into your account

Review your bill

Change plans

Change or verify your shipping address

Change your email address

About rollover pages

About page counts

About additional pages

Move your service to another country/region

Cancel your account

Recycle your cartridges

 

 

========================================================

 

Instant Ink Support >> HP Instant Ink Support   

NOTE >> Select Your Region // Hours as listed at the site.

 

 

Instant Ink Support Website

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Examples of the Terms of Service Contract for various regions

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.