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SSOenkerk
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Re: Black ink not working.

I have the same problem.

HP OfficeJet 3832

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HP Support Agent
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Re: Black ink not working.

@SSOenkerk, Welcome to HP Support Community!

 

If you have already performed the steps from the document HP OfficeJet 3830, DeskJet 3830, 5730 Printers - Black or Color Ink Not Printing, Other Print Qualit... and still have issues, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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