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I have sign up 15pages plan and I have not using for 2-3months and it does not accumulated in rolled over pages. Secondly, I printed 14wafers in May and all turned out blurry although the ink status is still good. 

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Hi @Fionlim,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand the roll-over pages are not updated and also you are facing a print quality issues 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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