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‎05-25-2024 08:07 AM

HP Recommended
Product: HP OfficeJet 5258 All-in-One Printer
Operating System: Microsoft Windows 11

I purchased a new HP printer.  It uses different ink cartridges than my old printer.  How should I return unopened/unused instant ink cartridges from my old printer?

1 REPLY 1

‎05-27-2024 01:23 PM

HP Recommended

Hi @john33cd,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better, I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
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