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‎08-03-2020 12:32 PM

HP Recommended
Product: hp 7640
Operating System: Microsoft Windows 10 (64-bit)

After changing printer cartridges cannot print even after powering off and deleting and adding printer back on.

 

1 REPLY 1

‎08-05-2020 02:04 PM

HP Recommended

@999hoss

 

Welcome to the HP Support Community.

 

Do you get any error messages? Are you able to copy?

 

If you insert your old ink cartridges, are you able to print at least something off it?

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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