cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
999hoss
New member
1 0 0 0
Message 1 of 2
110
Flag Post

hp 7640 will not print after changing cartridges

HP Recommended
hp 7640
Microsoft Windows 10 (64-bit)

After changing printer cartridges cannot print even after powering off and deleting and adding printer back on.

 

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
16,257 16,239 876 711
Message 2 of 2
Flag Post
HP Recommended

@999hoss

 

Welcome to the HP Support Community.

 

Do you get any error messages? Are you able to copy?

 

If you insert your old ink cartridges, are you able to print at least something off it?

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation