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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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05-18-2024 01:00 PM - last edited on 05-22-2024 11:25 AM by JessikaV
For HP DeskJet 2630 All‑in‑One Printer In HP Instant Ink I see: "Unable to connect to the printer. Check your connection and try again later." And status of printer says: "? Ready to print" - question mark in grey.
But at the same time I see in HP Smart that printer is online and it has Web Services enabled and connected.
I tried multiple times reinstalling all, including WebServices separately. Nothing seems helping.
I don't have USB cable plugged in, so it should be working.
Could anyone please help?
Solved! Go to Solution.
Accepted Solutions
05-18-2024 12:55 PM
The printer in Instant Link appears off-line, although in HP Smart it is online and I can print via WiFi. How do I get online again?
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