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- HP RGS will not install/reinstall. Keep getting error messag...

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10-02-2019 09:04 AM
Hello,
I was troubleshooting some display issues and was trying to re-install the software but I keep getting this message when I try to run the installer:
"You have not rebooted since the last time you installed/uninstalled RGS Sender, but a driver installation took place. A restart is necessary to complete the previous step."
I've tried installing legacy versions and the same thing pops up. Of course I have rebooted many times.
Any insight?
thanks.
10-03-2019 09:01 AM
And yes, I have tried running the "rgsCleanInstallFiles" file. Right Click-->run as administrator. I get a cmd window that pops up for half a second. It's hard to read since it flashes so quickly but it says something about not being able to find a registry key or value.
10-04-2019 08:52 AM
The software is currently not installed on my machine since I had to force uninstall it. (the reason for uninstalling it was display issues that would occur while using the software, so I was trying to troubleshoot that problem)
So the process of getting it back on is what I am dealing with. And now I have this software which has been paid for and unable to be used. My next step is a complete reinstall of the windows operating system. Pretty ridiculous.