Locked topic

This topic has been locked due to inactivity for a long period of time. If you have a question, please create a new topic by clicking here.
Highlighted
geolr Honor Student
Honor Student
2 0 0
Message 1 of 4
70
Flag Post
HP Recommended

Remote Clipboard not working, can not copy&paste from remote to local

RGS 7.4
Microsoft Windows 7 (64-bit)

Hi, 

I'm facing issues on several RGS-machines: No remote clipboard content is transferred to local machine where receiver (v7.5) runs. Despite activated in Settings.

So the servers usually have 7.4 installed, while the receiver was recently brought to 7.5 

Still, I'm not seeing any improvements: At least have of the RGS-machines would not allow to use remote clipboard.

 

Any hints?

Thank you!

3 REPLIES
Grad Student Grad Student
Grad Student
255 17 24
Message 2 of 4
47
Flag Post
HP Recommended

Remote Clipboard not working, can not copy&paste from remote to local

Hello,

Out of curiosity, were you using RDP at all before connecting with RGS?  Is it possible for you to upgrade one of your servers to RGS 7.5 or 7.5.1 and see if the issue is resolved?  I see you mention Windows 7 64 bit.  Are you using that on both sender and receiver?  On the receiver, RGS 7.5 or 7.5.1?

Thanks!

Kelly

I work on behalf of HP
0 Kudos
geolr Honor Student
Honor Student
2 0 0
Message 3 of 4
37
Flag Post
HP Recommended

Remote Clipboard not working, can not copy&paste from remote to local

Hi, no RDP involved here. I believe the nodes are RGS only.

64bits in both ends. Receiver is 7.5.1

By coincidence I got help from a knowledgable IT person here, so it looks like the Sender installation was done without activating the remote clipboard. Not following instructions apparently.

(While on the Linux nodes this would be active per default).

I believe they are going to drop RGS for coming Windows 10 machines and use something else...

0 Kudos
Grad Student Grad Student
Grad Student
255 17 24
Message 4 of 4
33
Flag Post
HP Recommended

Remote Clipboard not working, can not copy&paste from remote to local

If you are doing a command line installation, you may have to include that but I would need to check.  However, if you are doing a default installation using the executable, it is automatically enabled.  I just checked mine and it is enabled.  RGS 7.6 is scheduled to release in December.  We have done more improvements which include performance enhancement for Windows.  Sorry to hear you will be looking for a different solution for your Windows environment.  Let me know if I can be of further assistance.

I work on the behalf of HP.

I work on behalf of HP
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation