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‎02-03-2020 07:11 AM

HP Recommended
Product: HP Omen 17-ANO19NO 17,3" Kannettava
Operating System: Microsoft Windows 10 (64-bit)

Haluan HP Touchpoint Analytics Client pois tietokoneeltani. Esiasenettu ohjelma häiritsee ja hidastaa tietokonettani. Se on ladattu tietokoneelleni ilman lupaa ja minun tietämättäni. Lisäksi ohjeet, jotka HP antaa asiakkaalle poistaakseen ohjelman ei toimi. Miksi ohjelma hyppää takaisin tietokoneelleni, vaikka HP ohjeen mukaan se pitäisi poistua?

 

I want to remove the HP Touchpoint Analytics Client from my computer. The preinstalled program bothers and slows down my computer. It has been downloaded to my computer without my permission and without my knowledge. In addition, the instructions HP gives you to uninstall the program will not work. Why does the program jump back to my computer even though HP instructs it to exit?

 

 

 

1 REPLY 1

‎02-03-2020 07:20 AM - edited ‎02-03-2020 07:20 AM

HP Recommended

Hi:

 

I also got that software installed by Windows Update.

 

I don't know how to get rid of it, but I can tell you how to disable it.

 

Go to the Windows Control Panel>System & Security>Administrative Tools>Services.

 

Find the HP Analytics service.  Click on it.  Stop the service, and change the startup type setting from Automatic to Disabled and restart the PC.

 

No more problem.

 

 

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