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HP Recommended
HP spectre x360
Microsoft Windows 10 (64-bit)

Windows/HP did an uptading yesterday sep 23th.

After this, I see differences such as when opening an app ie Word, the icon is bigger. Also windows media player got normal size icons for 4k resolution.

 

As a spetrec x360 user and many other users, I had to deal with fabric touchpad bug, installing synaptics driver like this tutorial: https://www.windowscentral.com/how-enable-precision-touchpad-drivers.

I did it months ago, everything was working fine....

 

HOWEVER, after the updating, problems with synaptics and now mouse is ocurring!! AGAIN this freaking issue, oh lord!

>>>  Its defenitely NOT hardware!

>>     It bugs ONLY when I right click on mouse or in the botton left corner of touchpad.

>        On mouse, it doesnt respond at all. On touchpad, its like it doesnt "click off" / release... An then if you type on keyboard, everything goes crazy....

 

Now not even the mouse i can fix. Its awful, cause i need mouse to go faster on my tasks.

 

HOW DO I FIX THIS, PLEEEEASE?

 

 

1 REPLY 1
HP Recommended

@ViBr
Thank you for posting on the HP Support Community.

 

let's try these steps: 

Firstly, perform Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8.

Next step, BIOS default: 

  1. Turn off the computer and wait five seconds.
  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
  4. Press F10 to Save and Exit.
  5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer. Once it's done uninstall the Touchpad device,

Next, uninstall Touchpad device from device manager.

  1. Press Windows+X to open the menu, and choose Device Manager on it. 
  2. In the device manager, expand category "Mice and other pointing devices". 
  3. Under this category, right-click on your Synaptics Touchpad driver and click on Uninstall. 
  4. You may be required to confirm the uninstallation. Check the box next to "Delete the driver software for this device" and click OK button. 
  5. Restart your PC for the change to take effect. After restarting. Windows will attempt to reinstall the driver. 
  6. Do not perform any manual upgrades to the driver until it does automatically 

Note: please try using an external mouse to isolate the issue.

Hope this helps! Keep me posted for further assistance.
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