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jmalmsten Student
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Why can I not uninstall HP Touchpoint Analytics Client that I never wanted and is killing my desktop

Microsoft Windows 10 (64-bit)

What do I do if this was installed on my computer without my consent. It isn't even a HP computer. And when I try to uninstall what I never asked for I am met with an error message saying I cannot uninstall it... hpTouchpoint.JPG

 

I never wanted it. It's killing my computer. It's not even an HP computer. What is it doing here? And how do I get rid of it=?!4ei9210å 7y 0948+

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olly1240 Tutor
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Why can I not uninstall HP Touchpoint Analytics Client that I never wanted and is killing my desktop

Hi,

you could try navigating in your disk and search for the uninstaller manually.

First open the file explorer > click on This PC > Click on the C: disk > look for two folders: Program Files and Program Files (x86)

Look into both for an HP folder > Then in the HP folder locate the HP Touchpoint Analytics Client folder > In that folder look for an Uninstall.exe or an Unins000.exe and click on it. The setup wizard should unistall the app for you.

Best regards.

 

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tioDicky Student
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Why can I not uninstall HP Touchpoint Analytics Client that I never wanted and is killing my desktop

The Unins*.exe was not found in the folder "HP Touchpoint Analytics Client".

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