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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Software
- HP Touchpoint Manager
- set up scan to computer information

Create an account on the HP Community to personalize your profile and ask a question
09-02-2019 11:41 AM
@jackdan4me, Welcome to the HP Support Community!
Follow these steps to enable scan to computer:
Install the HP Smart app and enable Smart Tasks
Install the HP Smart app, add your printer, and then enable Smart Tasks.
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Make sure your device and printer are connected to your wireless network, and then download and install the HP Smart app from 123.hp.com (Android, iOS), or HP Smart (in English) from the Windows Store (Windows 10).
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Open the app, and then follow the on-screen instructions to add your printer.
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From the HP Smart app home screen, select your printer.
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If the Smart Tasks tile displays, continue with these steps.
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If the Smart Tasks tile does not display, scroll down and select Personalize (Android, iOS) or Printer Settings (Windows 10), and then select Smart Tasks.
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Follow any on-screen prompts to sign in or create an HP account.
Create a Smart Task
Create a Smart Task to send print jobs, email, or save documents or photos to a connected cloud account.
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Click Smart Tasks, and then click Create a Smart Task.
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Select the task actions you want to include:
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Print: Send a print job to your printer.
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Email: Send an email message or attachments.
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Save to: Save a print or scan job to a cloud storage account, such as Google Drive or Microsoft OneDrive.
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Follow the on-screen instructions to create and name the task.
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Click Save (Android, iOS) or Done (Windows 10) to save the Smart Task.
The new task displays on the Smart Tasks screen.
Refer to this document for more info.
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee