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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Boot Device not found

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05-14-2020 05:57 PM
So I have a HP laptop, and it just randomly turned off while I was on it. It’s not turning back on, it just shows a black screen with the words
”Boot device not found”
”Please install an operating system on your hard disk”
Hard Disk (3F0)
05-24-2020 07:54 AM
Welcome to HP support community.
Step 1: Perform a hard reset
HP Notebook PCs - Performing a Hard Reset or Forced Reset
Step 2: Restore BIOS default settings
Step 3: Test the hard drive using HP PC Hardware Diagnostics UEFI (In your case, Skip to Step 4)
Step 4: Re-seat the hard drive (here's a generic video that shows how to re-seat the drive: Click here) > 3F0 error represent a hardware malfunction, a reseat should help, if it doesn't or you aren't comfortable, please Contact HP as the next step will not help.
Step 5: Perform an HP System Recovery
If none of the above actions resolved the error condition, back up your personal data and then perform an HP System Recovery on the notebook. See one of the following documents for instructions:
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee