• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Device Manager 5.0
Microsoft Windows Server 2019

Hi all

we are trying to install the HP Device Manager 4.7 or 5.0 on a Server 2019. The Version 4.7 needs to be installed without a SP like a root installation, which isn't supported on Server 2019. But SP12 is supported.

 

After installing the application the installer removes all users from "Logon as a Service" on the server, which is very bad. As far as i found out that is cause probably from Microsoft Visual C++ 2015. The Server has already 2017 installed, which is used i gues from Trendmicro ApexOne.

 

Does anybody having that software installed on a Server 2019?

 

Many thanks for your help.

 

Best regards,

Marc

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.