Using the HP Printer Assist software application on my laptop. I used the Send a Fax option the other day to create an electronic cover page & scan my documents, I cancelled that option and did not fax.... since then the "send a fax" box will randomly start and open on its own. I keep cancelling it, but it shows up again later how can I stop this from opening other than uninstalling the program & re-installing it?
thank you for the information, however before I do your suggestions I want to provide more information. a week ago I reset my Toshiba laptop because it was randomly crashing on me(blue screen),,, this removed personalization etc,, and I noticed that the HP printer software was missing from my desktop- I checked the list of application and did not find it, so I went to HP.com logged in and downloaded a new file..... tried using the fax option & then noticed the constant restart of it & that is when I posted on this community board.... however, since then I have discovered that when I use CTRL P on my keyboard to do a screen print-- a few seconds later I see the FAX wizard start to load, it happens every time I do CTRL P that starts to run--- I would hate to go through all of the steps you listed, then reinstall it again only to discover it does it again when I try to screen print. Now that I provided this new information- what do you suggest?