I have an HP Envy with Windows 8.1. My computer has HP SimplePass on it. I exported my user names and passwords to a CD. I have also backed up other documents from my computer. Now I want to refresh it because there seems to be some problems. I can't seem to do a recovery back to a specified time however i keep getting notice that the recovery didn't completely work so my last updates also seem to be old. After i do the recovery and then do an import on Simple Pass from my CD will all my passwords and user names, they way there were, go back on to Simple Pass. i just want to make sure before i do the recovery. Another thought is will doing a refresh automatically save my user names and passwords like it says it does save my documents and files?.