HP Workwise Error

[eliehage]

I'm trying to pair devices in HP Workwise but I keep getting

Bluetooth Connection Error (2100)

Unexpected failure (2100)

on PC Password screen.

Tried reconnecting Bluetooth and restarting the device, nothing works.

[hharih5]

Thanks for the post and Welcome to HP Forums

I understand that you are looking for details of HP Workwise not functioning in the pc

Make sure these following things are updated

Your Smartphone should have the latest Workwise APP

http://www8.hp.com/us/en/campaign/computersecurity/workwise.html

Download HP Workwise for pc from the following Link

https://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/HPWWSetup.exe

Please follow these terms also

1. HP WorkWise smartphone app is available as a free download on the Google Play. As of September 2017, HP WorkWise will no longer support iOS or iPhone® devices.
2. Smartphone system requirements - Android™ phone running v4.4 or above.
3. PC system requirements - 2016 or newer HP Notebook/Desktop running Windows 10 Anniversary Update (1607).
4. The WorkWise Automatic printer driver installation feature only works with HP printers that uses HP UDP printer drivers. Mobile phone must have a working camera.

Hope this helped.

[MortenOSlash]

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@hharih5wrote:

Please follow these terms also

1. HP WorkWise smartphone app is available as a free download on the Google Play. As of September 2017, HP WorkWise will no longer support iOS or iPhone® devices.

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Until a couple of days ago, this was a problem, as the updated smartphone app was not compatible with the version of the Windows HP Workwise app available through the driver download pages on hp.com.

Further the HP Workwise service downloadable from your link is compatible with the updated smartphone app, but did require downloading the most recent version of the Windows HP Workwise app from Microsoft Store. The problem has been that it was for nearly three months not available in the Microsoft Store.

However, the HP Workwise Windows app is now finally available in updated version: https://www.microsoft.com/store/productId/9PKVBG7T6NSB

(I do have connections trouble though, but that is another story. Seems to me like it might be something to do with me also having HP Phonewise installed and active?)