HP support assistant issues

[Rizwarrior]

It says there are no updates inside the HP support assistant but at the bottom right there is a red exclamation mark and this doesnt seem to go away. Also on updating the support assistant it installs all the files and then nothing, just back to

this version. Please help me out here guys.

[KrazyToad]

@Rizwarrior

Welcome to HP Community

I suggest you uninstall the HPSA, restart your computer and download HPSA from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

Keep me posted how it goes 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[Rizwarrior]

It just refuses to update. I dont know what to do.

[KrazyToad]

@Rizwarrior

I suggest you uninstall HPSA once again and restart the Notebook. Then run the Windows SFC Scan

• In the search box on the taskbar, enter Command Prompt. Press and hold (or right-click) Command Prompt (Desktop app) from the search results and select Run as administrator.
• Enter DISM.exe /Online /Cleanup-image /Restorehealth (note the space before each "/"). (Note: This step may take a few minutes to start and up to 30 minutes to run and complete.)
• Enter sfc /scannow (note the space between "sfc" and "/"). 

Link: https://support.microsoft.com/en-in/help/4026529/windows-10-using-system-file-checker

Then download the HPSA once again and try to update

Let me know how it goes

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.