Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎10-21-2019 09:54 AM

HP Recommended
Product: HP EliteDesk 800 65W G4
Operating System: Microsoft Windows 10 (64-bit)

I have enabled the 'HP sure start', however, I found this is a very terrible choice I have made. I'm sure I input the correct password, but after 3 times inputting, the system is blocked....I also don't understand why there is 'Keyboard layourt....'.

I tried to turn off the PC and restart while repeatly pressing 'ESC', but I can't access BIOS....it just doesn't work.

 

I don't know what to do now and really reget to use the 'hp sure start'.......The most terrible choice....

Password input screenPassword input screen

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.