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HP Recommended
HP 6210 Laserjet
macOS 10.14 Mojave

My iMAC won't let me download the print driver for my HP 6210 Laserjet All In One printer. Recently had operating system reinstalled on iMAC. I get an error message that says "legacy image should be converted"

1 REPLY 1
HP Recommended

Hi @DANWA,

 

A warm welcome to HP Community!

Are you using an HP Officejet 6210 All-in-One Printer? If so, the driver for Officejet 6210 printer is available via Apple Software Update. If the printer is connected to Mac using a USB cable, then you may use the following steps to add a compatible driver:

1.) Use the steps available here to update the software on Mac.

2.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

3.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

4.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

5.) Click the plus sign , click Add Printer or Scanner, click the printer name.

6.) Click the Use or Print Using menu, select the name of your printer in the pop-up menu. Then click Add.

Select the name of your printer in the Use menu

7.) Try to print.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Senan6806


I am an HP Employee

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