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‎08-18-2017 03:50 PM

HP Recommended
Product: HP Pavilion 360
Operating System: Microsoft Windows 10 (64-bit)

On start up I get a pop up that says that my HP Accelometer is not compatible with windows.  This just started after the last MS update.  Can I down load a version that works or fix the one that is on my notebook?

 

Thank You

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-18-2017 04:13 PM

HP Recommended

Hi:

  

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

View solution in original post

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1 REPLY 1

‎08-18-2017 04:13 PM

HP Recommended

Hi:

  

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

Was this reply helpful? Yes No
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