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Quick shut downs

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Microsoft Windows 10 (64-bit)

I am not sure about the board I have selected

Product number : D3C64EA#A2N

Model : g6 - 2291sx


It shows this message 

" The system has detacted the storage capacity of the battery stated  below to be very low. For optimal performance, this battery may need to be replaced"


And after this message I hardly reached to the login screen and enters the password and then the laptop shuts down immedietly. (I have tried this after charging the laptop 100% and even while charging the laptop with charger connected)


Do I have to change the battery ?


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I don't know what else might be wrong - if this is the original battery, it is certainly time to replace it.


Product introduced late 2012


Product Homepage

D3C64EA — HP Pavilion g6-2291sx Notebook PC


Service Guide

HP Pavilion g6 Notebook PC Maintenance and Service Guide


Battery: - Part numbers and easy replacement instructions:

6-cell Li-lon, 2.20 Ah, 47 Wh     593553-001

6-cell Li-lon, 2.55 Ah, 55 Wh     593554-001


A quick check shows a replacement battery is available from several merchants.  Of course, that is "here" and you are "there".  Use your favorite browser to search for an online merchant in your region.


What Else?

Run Component Tests


Contributed by  Wes_notebooks 

Testing for Hardware Failures


Information / Tests


HP Document

HP PCs and Tablets - About UEFI and the Startup Menu


HP Community thread on the subject

Accepted Solution - Battery won't Charge or Battery won't Hold a Charge


Article that explains Smart Battery Technology  

Battery use and care, how batteries perform over time, and expected battery life

How to: Understanding Lithium-Ion and Smart Battery Technology




Reference and Resources – Places to find (more) help and learn about your Device

Clarification of terms and "what the device can do" (Specifications)

Device Homepage

NOTE:  Content depends on device type and Operating System

HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Product Information, more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

D3C64EA — HP Pavilion g6-2291sx Notebook PC


Open Support Home

Enter the name of your device


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