04-17-2019 06:16 PM
I have just changed the settings on my laptop (windows vista) for the updates. I changed it to download and install the update that I select.
i have restarted my laptop and now it stops responding after the welcome center comes on.
can you help me with that
I didn’t have that issue before making that change on the settings
i have to switch the laptop if manually
Solved! Go to Solution.
04-18-2019 12:52 PM
Welcome to HP Community
I suggest you perform a System Restore to an earlier time before the issue started
Please follow the instructions in this Link: https://support.hp.com/in-en/document/c00807369
Keep me posted and have a great day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
I Am An HP Employee
04-18-2019 06:24 PM
Thanks very much
my laptop is quite old and I am still using windows so it is obviously quite slow
how can I still benefit from it? Still want to use the internet and allow kids to watch dvds and read books, until I can afford a new OS
is it possible
04-20-2019 06:30 AM