MarieDK Tutor
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Hp550

I have just changed the settings on my laptop (windows vista) for the updates. I changed it to download and install the update that I select.

i have restarted my laptop and now it stops responding after the welcome center comes on.

can you help me with that

I didn’t have that issue before  making that change on the settings

i have to switch the laptop if manually 

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@MarieDK

 

Welcome to HP Community
 

I suggest you perform a System Restore to an earlier time before the issue started

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c00807369

 

Keep me posted and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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MarieDK Tutor
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Thanks very much 

it works 

my laptop is quite old and I am still using windows so it is obviously quite slow 

how can I still benefit from it? Still want to use the internet and allow kids to watch dvds and read books, until I can afford a new OS

is it possible 

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@MarieDK

 

I'm glad we got this sorted out

 

If the Notebook is slow please follow the instructions in this Link: https://support.hp.com/in-en/document/c04770630 and it will help. 😊

KrazyToad
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