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hp support assistant

HP Pavilion All-in-One 27-xa0xxx
Microsoft Windows 10 (64-bit)

hp support assistant  не обновляется до версии Вернее обновляется но после установки не работает. Ярлык не рабочий

Provost Provost
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Flag Post
HP Recommended

hp support assistant



Google Translation of your Post:

hp support assistant is not updated to version Rather updated but after installation does not work. Label is not working


Response in English


HP Support Assistant for Windows 10:

For most everyone using Windows 10 - any "regular" version of Windows 10 - use version as downloaded from the HP Support Assistant Website.  At this writing, this is version


For a few people using "Windows 10 in S Mode", the only place you can download anything for the Operating System is from the Windows Store.  This odd version of Windows 10 uses the HP Support Assistant download in the Windows Store.


The two versions are not compatible with one another.


General Information:


Installation - HP Support Assistant


Download, Save, Install the latest supported HP version of the HP Support Assistant


Website / Download

HP Support Assistant


  • After download: If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, select run as Administrator
  • After the software is installed:  Restart the computer and log in


Optional - After the software is installed, PIN the program to your Windows Start Screen


Windows key (Start) > list "All apps" > open category "H"

Click open category HP Help and Support

Right-Click on HP Support Assistant PIN to Start



Help and Troubleshooting for HPSA


Read and Learn about the HPSA software

HP PCs - Using HP Support Assistant (Windows 10, 8, 7)

HP PCs - Troubleshooting HP Support Assistant (Windows 10, 8)




Kind Regards,
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Message 3 of 3
Flag Post
HP Recommended

hp support assistant



Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티

Thank you for your understanding

I work on behalf of HP
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