30 Day Try

[HKLAH]

Hi there,

I would like to test/try the HP RGS application, but on

https://app.smartsheet.com/b/form/019d42e8715371a788d66f82478a549b

it is not possible to do, check out the screenshot. Always get an error message.

What now?

Thank you for response.

Best regards

Herwig

[Jerry_57]

Hi @HKLAH,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I hear that you need help with the HP RGS application.

Please help us by providing the Product serial number or product number in a private message so we can assist further.
 

Here is the link to find the product serial number: Click here.

Find product and serial numbers for HP PCs, printers, and accessories | undefined

To access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile, and send me a private message with the serial number, because we value your privacy.

[KellyRGS]

Hello, 

I can help you out on the smart form, and I don't need your serial number.  Here is what I do need so that I can complete the form.  I will see if I have any issues but it has been working for me.  After submitting the form, it takes about 24 hours for the email to arrive with your trial information (registration and activation codes/keys).  The user guide covers setting up both a cloud (easiest if you can go to the cloud), or a local license server.  It is under the Getting Started section.  Please send me the following info to [email protected] 

End-User Legal Company Name:
End-User Complete Address: 

End-User Licensing Contact Name: 

End-Users Licensing Contact Email Address:

Kelly

I am an HP employee.

[KellyRGS]

I was able to complete the form without issue yesterday.  I am using Chrome, and wondering if clearing your cache/history might help.  If not, please forward me that information I provided yesterday and I will take care of getting you the 30-day RGS Trial.

Kelly

I am an HP employee.