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- Re: Can't Download License File

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05-30-2021 10:30 AM - edited 05-30-2021 02:19 PM
Hi there, I'm trying to download my Z Central Remote Boost license files and am unable to. I can log into the E-Delivery site with my order confirmation number. When I click the link to download the licenses, I get a blank page. I have tried Chrome, Microsoft Edge, and Firefox and Safari on a Mac and a PC.
05-31-2021 10:55 AM
HI Goodform,
I'm sorry you were unable to download the license. Our testing shows that the web-site is up as of this morning. Will you please try again? If unsuccessful please send the following info to our Ops Team ([email protected]😞
- Name:
- Last name:
- Company name:
- Email:
- Address1:
- City:
- Country /region:
- Postal code:
- Phone:
- HP Order Number:
06-01-2021 08:04 AM
Will reach out to shortly via private message on this forum for the below info. I need to have that capability enabled for you, generally happens pretty fast, and/or you can contact the license team via the email Becky provided.
Kelly