MacOS: ZCentral Receiver disconnects when switching from fullscreen app

[tiltx]

I'm experiencing network timeout errors when using ZCentral Remote Boost Receiver on MacOS. It always happens when I use it in fullscreen mode and then temporarily switch to another application. MacOS seems to move ZCentral "offscreen" to another workspace and after a few seconds the disconnection popup appears and I have to reconnect to my sender.

Sometimes, if I move back to ZCentral Receiver's fullscreen window/workspace early enough it shows a frozen, red-tinted window indicating a network timeout warning (Receiver never recovers from this state though, and the disconnection error dialog gets shown after a few seconds).

Kind Regards

Stefan

[tiltx]

I've checked the log file when this happens. Here's the relevant excerpt with my host name removed. 

04-19-20 11:44:48 7148(24707072) DEBUG - SyncPulseTime::status() Warning no sync pulse detected!
04-19-20 11:44:48 7148(24707072) DEBUG - ReceiverSession::getConnectionStatus - Warning no sync pulse detected
04-19-20 11:44:48 7148(24707072) DEBUG - InputRouterOperator::handleConnectionWarning
04-19-20 11:44:49 7148(24707072) DEBUG - SyncPulseTime::status() Warning no sync pulse detected!
04-19-20 11:44:49 7148(24707072) DEBUG - ReceiverSession::getConnectionStatus - Warning no sync pulse detected
04-19-20 11:44:50 7148(24707072) DEBUG - SyncPulseTime::status() Warning no sync pulse detected!
04-19-20 11:44:50 7148(24707072) DEBUG - ReceiverSession::getConnectionStatus - Warning no sync pulse detected
04-19-20 11:44:51 7148(24707072) DEBUG - SyncPulseTime::status() Warning no sync pulse detected!
04-19-20 11:44:51 7148(24707072) DEBUG - ReceiverSession::getConnectionStatus - Warning no sync pulse detected
04-19-20 11:44:52 7148(24707072) DEBUG - SyncPulseTime::status() Warning no sync pulse detected!
04-19-20 11:44:52 7148(24707072) DEBUG - ReceiverSession::getConnectionStatus - Warning no sync pulse detected
04-19-20 11:44:53 7148(24707072) DEBUG - SyncPulseTime::status() Warning no sync pulse detected!
04-19-20 11:44:53 7148(24707072) DEBUG - ReceiverSession::getConnectionStatus - Warning no sync pulse detected
04-19-20 11:44:54 7148(24707072) DEBUG - SyncPulseTime::status() Warning no sync pulse detected!
04-19-20 11:44:54 7148(24707072) DEBUG - ReceiverSession::getConnectionStatus - Warning no sync pulse detected
04-19-20 11:44:55 7148(24707072) DEBUG - SyncPulseTime::status() Error no sync pulse detected!
04-19-20 11:44:55 7148(24707072) DEBUG - ReceiverSession::getConnectionStatus - Error no sync pulse detected
04-19-20 11:44:55 7148(24707072) ERROR - ReceiverSession::ConnectionStatusThread::run - CONNECTION_STATUS_ERROR 

Does HP read this and forward bug reports or is there a particular way to report this if the forum isn't the right place?

cheers

Stefan