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‎10-21-2019 10:21 AM

HP Recommended
Product: HP Remote Graphics Receiver Version: 7.6.1.19438
Operating System: Microsoft Windows 10 (64-bit)

Hallo community,

we have installed RGS 7.6.1.19438 on a new HP Z2 G4 Workstation and following problem:

As soon as a window is touched while holding down the left mouse button, the mouse cursor immediately and permanently disappears. So it's not possible to work reasonably. For example, every time we move a window, the mouse pointer disapperars.

With the Workaround by the key combination [Shift]+[Space] the mouse pointer can be made visible again. But that's not a permanent solution.

Does anyone in the community know this problem? I hope someone can help us.

7 people had the same question
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