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- HP RGS black screen in Linux Sender

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04-04-2023 07:18 AM
Hello...
We have setup and RGS Sender in RHEL 7.9 which runs in Cloud. The RGSENDER service also started and able to reach the port from the Receiver (Windows 10).
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ps -ef | grep -i rgs
root 10023 1 0 09:03 ? 00:00:00 /usr/bin/perl /usr/bin/rgsSSD
root 12950 12947 0 12:03 tty1 00:00:18 ./rgsender -daemon -display 0
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netstat -anp | grep 42966
tcp 0 0 0.0.0.0:42966 0.0.0.0:* LISTEN -
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Tried to connect using rgs receiver, it shows "establishing connection", than after some time it changes to black screen.
From Xorg.0.log -->
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[ 11945.000] (RG) 12:16:16.006 Attach to Shared Framebuffer, ID: 32788, Width: 1280, Height: 720
[ 11945.000] (RG) 12:16:16.006 Attach to Shared Framebuffer, ID: 32789, Width: 1280, Height: 720
[ 11945.000] (RG) 12:16:16.006 No overlay Property - Single layer device
[ 11945.002] AUDIT: Tue Apr 4 12:16:16 2023: 12947: client 9 connected from local host ( uid=0 gid=0 pid=12950 )
Auth name: MIT-MAGIC-COOKIE-1 ID: 750
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from rg.log -->
----------------------------------------------------------
04-04-23 12:16:16 INFO - LinuxSenderCursorFactory::createCursor - Using XFixesCursor.
04-04-23 12:16:16 INFO - VirtualDisplayHolder::resetVirtualDisplay: create SoftwareComparitron virtual display, remove old virtual display
04-04-23 12:16:16 INFO - VirtualDisplayHolder::handleDisplayTransition - created SoftwareComparitron virtual display
04-04-23 12:16:16 INFO - SenderImpl::handleResolutionModified: Notify receiver to change screen resolution
04-04-23 12:16:16 INFO - Width: 1280 Height: 720
04-04-23 12:16:16 INFO - SenderImpl::handleResolutionModified: Notify receiver to change screen resolution
04-04-23 12:16:16 INFO - Width: 1280 Height: 720
04-04-23 12:16:16 INFO - SenderImpl::connectionComplete: Receiver reports that connection is complete.
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Anybody knows about this issue ? or similar ?
05-31-2023 04:37 PM
Checking to see if you still need help with this. If you do, please provide version of RGS you are using for sender and receiver.
Also, is your sender headless (no displays attached)?
Kelly