cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Tomas_F
Level 1
2 1 1 1
Message 1 of 2
979
Flag Post

Solved!

HP RGS can't connect to Linux server

HP Recommended
HP Zbook G2
Microsoft Windows 10 (64-bit)

Hello all,
recently I installed HP RGS and I can't connect to the linux server.

I went throught the Receiver checklist and it all seems working.
I have correct IP and default port, same network (company local network), I can ping the linux station, firewalls are turned off.

It seems like the Sender is not listening on the port.

 

Any idea what I should try, check would be greatly appreciated.
Thank you in advance

 

See below the part of the debug file.

HP Remote Graphics Receiver

Version: 7.6.1.19438

Windows 10 (64bit)

HP Remote Graphics Sender

Version: 7.6.1

Linux RHEL 6.6

NVIDIA Driver version: 352.55 

 

07-30-19 09:11:54 11628(2728) DEBUG - UIDirector::connectToSender - hostname: 10.217.165.153 sessionID: 0
07-30-19 09:11:54 11628(2728) DEBUG - UIDirector::connectToSender - creating ConnectCommand
07-30-19 09:11:54 11628(2728) DEBUG - CommandFactory::ctor
07-30-19 09:11:54 11628(2728) DEBUG - CommandFactory::createConnectCommand - end point=10.217.165.153
07-30-19 09:11:54 11628(2728) DEBUG - ConnectCommand::buildHostnamePortFromEndpoint - setting port from property:42966
07-30-19 09:11:54 11628(2728) DEBUG - UIDirector::connectToSender - dispatching connectCommand
07-30-19 09:11:54 11628(2728) DEBUG - ReceiverSession::createConnectThread
07-30-19 09:11:54 11628(14572) DEBUG - ReceiverSession::connectSync - finishing authentication
07-30-19 09:12:54 11628(2020) ERROR - AuthenticationThread::run: Connection failed.
07-30-19 09:12:54 11628(14572) DEBUG - ReceiverSession::stopImageUpdates
07-30-19 09:12:54 11628(14572) INFO - ConnectThread::run: Authentication failed or was cancelled.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Tomas_F
Author
Level 1
2 1 1 1
Message 2 of 2
Flag Post
HP Recommended

Hello,

 

so the problem was that the Xserver did not start due to no monitor connected.

I followed the instructions and created virtual monitor and now everything works like a charm.

 

Sorry for the useless post.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
Tomas_F
Author
Level 1
2 1 1 1
Message 2 of 2
Flag Post
HP Recommended

Hello,

 

so the problem was that the Xserver did not start due to no monitor connected.

I followed the instructions and created virtual monitor and now everything works like a charm.

 

Sorry for the useless post.

View solution in original post

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation