HP RGS can't connect to Linux server

[Tomas_F]

Hello all,
recently I installed HP RGS and I can't connect to the linux server.

I went throught the Receiver checklist and it all seems working.
I have correct IP and default port, same network (company local network), I can ping the linux station, firewalls are turned off.

It seems like the Sender is not listening on the port.

Any idea what I should try, check would be greatly appreciated.
Thank you in advance

See below the part of the debug file.

HP Remote Graphics Receiver

Version: 7.6.1.19438

Windows 10 (64bit)

HP Remote Graphics Sender

Version: 7.6.1

Linux RHEL 6.6

NVIDIA Driver version: 352.55 

07-30-19 09:11:54 11628(2728) DEBUG - UIDirector::connectToSender - hostname: 10.217.165.153 sessionID: 0
07-30-19 09:11:54 11628(2728) DEBUG - UIDirector::connectToSender - creating ConnectCommand
07-30-19 09:11:54 11628(2728) DEBUG - CommandFactory::ctor
07-30-19 09:11:54 11628(2728) DEBUG - CommandFactory::createConnectCommand - end point=10.217.165.153
07-30-19 09:11:54 11628(2728) DEBUG - ConnectCommand::buildHostnamePortFromEndpoint - setting port from property:42966
07-30-19 09:11:54 11628(2728) DEBUG - UIDirector::connectToSender - dispatching connectCommand
07-30-19 09:11:54 11628(2728) DEBUG - ReceiverSession::createConnectThread
07-30-19 09:11:54 11628(14572) DEBUG - ReceiverSession::connectSync - finishing authentication
07-30-19 09:12:54 11628(2020) ERROR - AuthenticationThread::run: Connection failed.
07-30-19 09:12:54 11628(14572) DEBUG - ReceiverSession::stopImageUpdates
07-30-19 09:12:54 11628(14572) INFO - ConnectThread::run: Authentication failed or was cancelled.

[Tomas_F · Accepted solution]

Hello,

so the problem was that the Xserver did not start due to no monitor connected.

I followed the instructions and created virtual monitor and now everything works like a charm.

Sorry for the useless post.