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HP Recommended
HP Z640 Base Model Workstation
Microsoft Windows 10 (64-bit)

We have 18 HP Z420

All Workstations work with Remote Graphic Sender, but in one Z4640 the RGS ask for a license.

All the workstations works with the same RGS version (ZCentral_RB_20.2.1_Win_Sender_Receiver_M39124-004), OS Win 10 Pro 64 bit

We try to unisntall complete the RGS and test other version. All the time ask for a license (do not recognize that are a Z Worstation)

The Z640 is 100% complete original, with all the original parts and in't a VM

Do You have any tool to run on a workstation, to know where is the problem? Or need any specific information?

Any help is welcomed.

 

Regards.

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