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C9000
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HP Remote Graphics Software - Mouse going missing when 3rd party windows are used in Maya (linux)

HP Recommended
Z4 Workstation
Ubuntu LTS

Hello!

 

Sender:

ZCentral 20.2.0.8624

Ubuntu 18.04 LTS

Nvidia 2070 RTX Graphics

Driver 460.39

 

Receiver:

Windows 10

ZCentral 20.2.0.8624

Nvidia 1050 ti MaxQ

462.31

 

I have found an issue in my work place since updating our OS from Ubuntu 14.04 to 18.04 LTS which occurs when using Maya and 3rd party renderers such as Redshift or Shotgun Toolkit.

 

When I open one of these 3rd party QT windows inside Maya the mouse disappears inside the host application and can only be seen around the menu bars at the top and bottom of the screen.  If I connect to the same machine in the same state using TeamViewer or VNC, I am able to see the mouse pointer anywhere on the screen.

 

Any help appreciated!

 

Thanks

 

Craig

2 REPLIES 2
KellyRGS
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HP Recommended

Let me check on this for you.

 

Kelly

I am an HP employee.
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C9000
Author
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HP Recommended

Thanks for checking Kelly. 

 

I will be doing some more tests today with other GPUs to rule that side out and will report back.

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