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ukengineer
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Message 1 of 3
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Solved!

HP Remote Graphics Software RGS failure to see sender application after install

HP Recommended
Zbook Studio 15 G3 Mobile Work
Microsoft Windows 7 (64-bit)

Hi

 

Downloaded the sender and receiver software for Windows on my new Zbook Studio G3 mobile workstation. The manual says the application will appear under the HP folder from the start programmes menu though nothing is there.

 

Downloaded the receiver software for my MAC which is ready to connect to the Zbook Studio G3 sender

 

Any suggestions

 

Regards

 

George G

2 REPLIES 2
iMaxx
Level 8
Level 8
579 567 29 240
Message 2 of 3
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HP Recommended

I'll bring this up with the team.

 

In the mean time, the program can be located here: C:\Program Files (x86)\Hewlett-Packard\Remote Graphic Sender\rgsender.exe

The program should start up when Windows does, however, so yo shouldn't need to start it manually. It will show up in the "system tray" at the bottom right of the screen. 🙂

I am an HP Employee
Quality Manager - HP VR / Z Desktops
-----
iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
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iMaxx
Level 8
Level 8
579 567 29 240
Message 3 of 3
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HP Recommended

I've just double checked the documentation and it doesn't mention about the Sender being in the Start Menu section of windows. This would be because the Sender starts on it's own when Windows does. 🙂

So if the Sender is installed, you've got one less thing to worry about. 🙂

I am an HP Employee
Quality Manager - HP VR / Z Desktops
-----
iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
0 Kudos
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