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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Ubuntu 18.04
Linux

Starting RGS receiver runs into several missing libs on Ubuntu 18.04 LTS:

 

libIce.so.37 => not found
libIceSSL.so.37 => not found
libliveSocket.so => not found

 

Has anyone RGS up & running on Ubuntu >16.xx ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HP RGS 7.7 does not support Ubuntu but HP ZCentral Remote Boost 2020.0 supports Ubuntu 18.04.  (Remote Boost is RGS with a new name, icon, versioning scheme and new functionality.  Visit hp.com/ZcentralRemoteBoost to learn more.  (Remote Boost will be available during the week of 3/27 - RGS 7.7 is still posted as of 3/20/20.)

 

Also, be aware that running rgrececeiver.sh will set the necessary lib path to enable the Receiver to work.

 

I work on behalf of HP.

I am an HP employee

View solution in original post

2 REPLIES 2
HP Recommended

HP RGS 7.7 does not support Ubuntu but HP ZCentral Remote Boost 2020.0 supports Ubuntu 18.04.  (Remote Boost is RGS with a new name, icon, versioning scheme and new functionality.  Visit hp.com/ZcentralRemoteBoost to learn more.  (Remote Boost will be available during the week of 3/27 - RGS 7.7 is still posted as of 3/20/20.)

 

Also, be aware that running rgrececeiver.sh will set the necessary lib path to enable the Receiver to work.

 

I work on behalf of HP.

I am an HP employee
HP Recommended

Thanks for the hint "start rgreceiver.sh". This did the trick by loading the missing libs...

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