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- Installing a RGS receiver 7.6.1 on Ubuntu 18.0

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04-24-2019 04:36 AM
Hei, I just got HP RGS 7.6.1 and wanted to install the receiver on my Ubuntu 18.04 machine.
But when I install with the command
% sudo dpkg -i rgreceiver-linux-64_7.6.1.19438-2_amd64.deb
I get the following error
(Reading database ... 452916 files and directories currently installed.)
Preparing to unpack rgreceiver-linux-64_7.6.1.19438-2_amd64.deb ...
/var/lib/dpkg/tmp.ci/preinst: line 80: printf: 18.04: invalid number
This package is to be installed on rhel7_sle12_ubuntu14_ubuntu16. Please, note: you can override Linux distribution check by setting the environment variable RGS_INSTALL_IGNORE_VERSION_CHECK=1.
dpkg: error processing archive rgreceiver-linux-64_7.6.1.19438-2_amd64.deb (--install):
new rgreceiver-linux-64 package pre-installation script subprocess returned error exit status 1
Errors were encountered while processing:
rgreceiver-linux-64_7.6.1.19438-2_amd64.deb
I have tried
% export RGS_INSTALL_IGNORE_VERSION_CHECK=1
But that does not help
Does anyone know how I can install the receiver on Ubuntu 18.04
Regards,
Birgir Sigurjonsson
08-12-2019 01:44 AM
You have to install it using the root user.
Switch to the root user using:
sudo su -
Then export:
export RGS_INSTALL_IGNORE_VERSION_CHECK=1
Then install
dpkg -i rgreceiver-linux-64_7.6.1.19438-2_amd64.deb (without sudo, because you are already root)
Worked for me unser Ubuntu 18.04